Domain Name Expiration Notice from Domain Registry of America

Some customers (and indeed ourselves) have received letters from Domain Registry of America - the letter is phrased in such a manner to prompt you to send them your credit card details to secure your domain name. By doing so you also transfer the domain registrar away from our preferred supplier to this company which then makes it impossible to modify the settings for your domain. All of our customers should NOT act on this letter - Montpellier Interactive manage all your domain name issues.

Why does this happen?

This happens because we believe that the customer should always have full control of the domain and is recognised as the official owner and (in IT speak) is the Administrative Contact for the domain. This means you ultimately have control and can move the domain elsewhere should issues arise. Many companies do not offer this, but as part of our open and honest policy, this enables the customer to have control over what they have paid for.

As a result we put our customers down (with their permission) as the administrative contact for the domain, however as this information is publicly available through a dns lookup other companies can (and in this case do) send letters to try to get you to switch domain registrar.

The letter is not a demand for money, but because it looks very official and unless it's read carefully, it's very easy to be duped into putting down your details (including payment) and sending the letter off in the envelope supplied.

Customers never need to pay suppliers directly, as you will be invoiced by Montpellier Interactive for all the services that you receive.

What do I need to do?

Absolutely nothing! The letter should be thrown away, no action is required.

What does this letter look like?